Personalized Birth Flower Name Necklace With Birthstone - Custom Jewelry - Gold/Silver - Gift For Mom/Grandma/Girlfriend - #Tagonix421
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Details
Shipping & Delivery
At Tagonix, we prioritize quality control through a direct-to-consumer fulfillment model. We are not a dropshipper; we manage 100% of our inventory in-house to ensure every piece meets our standards before it reaches your door.
- Fulfillment Origin: All orders are inspected, hand-packaged, and dispatched from our primary warehouse in Guangzhou, Guangdong Province, China.
- Our Shipping Partners: We partner with YunExpress and SF Express to provide reliable global delivery.
Delivery Timeline
To estimate when you will receive your order, please use the following formula:
For the Custom Products
Total Delivery Time = Production Time + Handling Time + Transit Time
- Made to order: 7–10 business days.
- Handling Time: 1 Business Day (Monday–Friday).
- Transit Time: See the regional breakdown below.
For the Standard Products
Total Delivery Time = Handling Time + Transit Time
- Handling Time: 1 Business Day (Monday–Friday).
- Transit Time: See the regional breakdown below.
Please note: Orders placed on weekends or public holidays will be processed on the next business day.
1. North America
- United States: Free Shipping (8–10 business days) | Standard Shipping: 6–8 business days (Paid)
- Canada: Free Shipping (10–12 business days) | Standard Shipping: 8–10 business days (Paid)
- Mexico: Free Shipping (10–14 business days)
2. Europe
- United Kingdom: Free Shipping (8–10 business days) | Standard Shipping: 6–8 business days (Paid)
- France, Netherlands: Free Shipping (8–12 business days) | Standard Shipping: 6–8 business days (Paid)
- Germany, Denmark, Finland, Poland, Romania, Bulgaria, Hungary, Austria, Italy, Slovakia, Belgium, Switzerland, Portugal, Spain, Czechia: Free Shipping (8–12 business days)
- Norway, Greece, Ireland: Free Shipping (10–15 business days)
3. Middle East
- United Arab Emirates: Free Shipping (6–10 business days)
- Saudi Arabia: Free Shipping (8–15 business days)
- Oman, Qatar, Jordan, Kuwait: Standard Shipping: 10–15 business days (Paid)
4. Asia
- Singapore: Free Shipping (3–5 business days)
- Japan: Free Shipping (6–10 business days)
5. Oceania
- Australia: Free Shipping (10–12 business days) | Standard Shipping: 6–10 business days (Paid)
- New Zealand: Free Shipping (10–12 business days)
6. Africa
- South Africa: Free Shipping (10–15 business days)
Important Information
- Shipping Fees: For regions requiring 'Standard Shipping', the exact fee is calculated based on weight and destination and will be clearly displayed on the Checkout Page before you complete your purchase.
- Order Tracking: Once your order has been dispatched, you will receive a confirmation email containing your tracking number. You can monitor your shipment via our tracking page.
- Address Accuracy: Please ensure your shipping address is correct at the time of purchase. We are not responsible for deliveries to incorrect addresses provided by the customer.
- External Factors: While we aim to meet all delivery targets, transit times may occasionally be affected by customs clearance procedures, extreme weather, or courier peak-season volumes.
Return & Refund
We accept return requests within 30 days of the date your item was delivered.
Custom & Personalized Jewelry (Exceptions)
- Custom Orders: Because custom-designed or engraved pieces are made specifically for you, they are Final Sale and cannot be returned for a "change of mind" or "buyer’s remorse."
- Defects or Errors: If we made a mistake (e.g., a typo in an engraving or a manufacturing defect), we will replace or refund the item at 100% of our cost, including shipping.
For details, please refer to our Return and Refund Policy.